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Not getting the help you need? Try PALS

04/04/2013 by Ruth Holroyd Leave a Comment

If you feel like you are desparate for help and waiting lists at your local Allergy Hospital or clinic are months and months long. Appointments and real advice and support are hard to find but there is another option. You could try your local Patient Advice and Liaison Service (PALS).

PALS Patient Advice Liaison Service

My MP told me about this early this year when I wrote to him about my fears about the current Allergy services in the UK.

Apparently each Primary Care Trust has a PALS set up to listen to patients, their relatives and carers and answer questions and resolve concerns as quickly as possible.

PALS can also help you to make an official complaint should you wish to do so.

So don’t suffer in silence, if you are still fighting just to get some basic allergy tests done or get an appointment with an Allergy Specialist there is help out there.

There is a website https://www.nhs.uk/
You would need to contact your local Primary Care Trust for the contact details but for Buckinghamshire they are 0800 328 5640 or patientexperience.service@buckinghamshire.nhs.uk.

Not the easiest email address to remember or type but at least it’s a service we can all use.

I haven’t heard from anyone who has, any experience out there readers?

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Filed Under: Allergies Tagged With: Allergy hospital waiting lists, PALS, Patient Advice and Liaison Service, Primary Care Trust

About Ruth Holroyd

Author of 'Anaphylaxis: The Essential Guide: An Action Plan For Living With Life-Threatening Allergies' and 'The Shape of Skin, both available as paperback or Kindle on Amazon. Ruth is a Writer, Blogger and Patient Expert in allergies, asthma, anaphylaxis, eczema and topical steroid withdrawal.

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Hi I'm Ruth. I've grown up with eczema and multiple life-threatening allergies and collected more as I've got older.  It started with a peanut allergy and now I'm allergic to milk, wheat, soya and many more. In this blog I share tips, advice and things I've learnt living with allergies, asthma and eczema with a focus on topical steroid withdrawal. You can buy my books, which are brilliant by the way! The first is Anaphylaxis: The essential guide and the second, The Shape of Skin, healing poems for eczema and sensitive skin. The reviews speak for themselves. If you want to chat you can find me on Instagram, Facebook, Twitter and LinkedIn (links below). Do get in touch. And please comment on blogs, it makes a humble blogger do a little happy dance!

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