Now this kind of shocked me and when I finally got to hospital it shocked the A&E staff too who told me I should definitely not have been sitting phoning around for someone or a taxi to take me to A&E.
This was totally my fault and I’ll get to what caused it in a bit, but I accidentally ate a bite of something containing milk and had a very mild reaction to it. Because of my very severe reactions in the past I took this seriously and phoned 999.
I also phoned my Mum because it was very odd what they told me…they told me to find a friend of family member or failing that book a taxi and get to A&E within the hour… really?
It did turn out to be a very mild reaction in the end with just lip, throat tingling and that horrible claggy feeling in my teeth where even they feel like they’re itchy. So I took antihistamines and the reaction subsided withing ten minutes to nothing. I had a slight burning in my stomach, like mild stomach ache but nothing else. No breathing difficulty at all.
What proved difficult was finding that all important lift. I was thinking to myself, this can’t be right. What if I didn’t have family close by or friends I could call? I actually do have my Mum just around the corner but she was about half an hour away in a car and so was on her way to me, but no good for rushing to me to A&E. So I dutifully worked my way around the friends who were close enough to help and none of them picked up. What about people who don’t have anyone they can call?
Should they really be calling a taxi to take them to A&E?
I was just about to call a taxi but gave my Mum another call just to update her. I felt fine and was just sitting where I was calmly with my adrenaline out next to me, breathing deeply and keeping calm.
By this time she was only ten to fifteen minutes away so we agreed it was probably better for her to take me to A&E than to phone a taxi which could take a while to arrive.
When I got to my local hospital, Wexham Park they were amazing but also very shocked that I had phoned 999 after eating something I’m very allergic to and been told to get to hospital within the hour to get checked out.
This is definitely not correct procedure in their eyes and apologised. The lady who saw me said she would be reporting it as incorrect prodedure.
The staff were brilliant and I was whizzed straight through, probably because my face and arms were quite red and sore looking – another silver lining to TSW and eczema. This was much to the dismay of one man, who had been waiting for 4 hours, he made himself very vocal when I was called in after my bum had barely hit the seat plastic… but I figured if he was well enough to complain he could wait a bit longer.
What happened in A&E…
This is the first time I’ve been to A&E for a suspected allergic reaction and felt so well, it meant I was able to observe what was done, the tests and procedures and speak to staff, something that I usually can’t do when I’m so unwell on other occasions. This is what they did:
- Blood Pressure – This was completely was normal. I’m not 100% sure what it was but it was no cause for concern
- Blood saturation – where they use that peg on the end of your finger. This showed 100% sats so again, perfect!
- Blood Tests – They also took bloods to test for Triptase which is elevated if you have had an allergic reaction
- Canula – They fitted a canula which was the worst part of the procedure as my veins were non existent. This allowed them to easly draw blood and potentially administer medication if they needed to.
- Doctor – Finally I saw a doctor who asked me what had happened, looked at what I’d eaten and assured me I’d done the right thing by coming in. Better to be safe than sorry. He listened to my lungs to check my breathing
- Discharged – I was eventually discharged at around 9.30pm when they had observed me for about three hours and were satisfied that I was stable and not in any danger of going into anaphylaxis.
I was very impressed with the care I received at Wexham and went home feeling calm and relieve, if a little stupid for having made the mistake in the first place and missed the milk ingredient.
Which leads me to my next blog post… confusing labelling. My next post will focus on this and discuss how confusing they can be.
The product in question is actually clearly labelled with Buttermilk on the ingredients list but there were a few reasons I missed this and not just my failing eyesight.
It was The Foods of Atherny Sodabread and multiseed toasts…
It was listed as the first ingredient, in bold, but it seemed to blend in with the word Ingredients at the beginning of the list, which was also in bold.
So firstly, I missed it, even after checking and rechecking, and secondly, if it’s first in the list would that indicate it was the biggest constituent of the product?
This is clearly not the case as it’s a crispy, sourdough toast which was also gluten and egg free. It didn’t have any other allergens present and so, even though I checked it about five times in the shop, I still missed it.
I checked it again before opening it and I still missed it.
After just one mouthful, which was one cracker, my lips began to tingle and I got instant early warning signs that dairy was present.
I stopped eating anything else and checked the ingredients of the humous (no milk present) the falafals (no milk present) and finally the little toasts… and then I saw it… Buttermilk.
Has anyone else had this before? Have you checked and checked and STILL missed an allergen on a label?
I feel like a bit of a fool and a little bit of a time waster for taking up a bed in A&E for three hours but I’m home, happy and safe. A little bit fragile and itchy (but then I’m always itchy). My face does feel a lot more active and sore but this is par for the course anyway when cutting out steroids.
I slept in till midday which is unheard of but I feel fine today.
I’d love to hear from anyone who has had similar experiences and also what people think about 999 operatives telling someone to get to A&E within the hour!
What if I’d got worse trying to get down my stairs to the taxi or waiting friend/family member?
What if I’d got worse and had a reaction in their car while they were driving an unable to do anything to help me?
What if…?
Hannah says
Firstly let me say that I understand allergies, my son has a severe dairy allergy (not lactose intolerance as people often ask), and I have worked in emergency care. However when the ambulance service is under extreme pressure ( happening more and more frequently) and the likelihood is that it is quicker to get to A&E under your own steam than wait upwards of two hours for an ambulance, you will be asked IF you can make your own way to hospital. Sadly some people know how to trigger an emergency response, whereas it sounds like you were honest and triggered an ‘urgent’ response. As such, life threatening emergencies are attended first. So, until you experienced that crazy immune response, there was no way that ambulance could get to you quicker than you could get to the A&E. Sad but true. Until there is sustained investment in the NHS (including ambulances), and people learn that a cold does not warrant an ambulance, this is the experience that those who truly require the service will experience. I hope you stay safe!
Ruth Holroyd says
Thanks Hannah, I think you’re right. And I did eventually get there, taken by my Mum, after phoning everyone I could think of, all probably drunk on a bank holiday saturday.. hahaha. I got checked out and I got seen really quickly at A&E so all was well, but it shocked me, because my reactions can worsen very quickly and can often be delayed. What would I do if no support was close by and mo ambulance either? I just won’t think about that. Thanks for the comment though. Sadly you are correct. There are sadly people who call when don’t need to.
Hannah says
It doesn’t bear thinking about, but I’m glad on this occasion you weren’t harmed. I’ve done the same thing with buttermilk – I think you get so used to scanning for information because you have to check so much! Despite butter and milk both being off the cards, when combined it looks like a different word altogether.
I should also have said thank you! When my little man got a milk allergy diagnosis over 6 years ago I was adrift in a whole new world. (Who knew it was in so many things?!) But your blog, alongside others, helped me learn. I feel like a pro now, even though I still make the occasional mistake. Keep up the good work
Ruth Holroyd says
Thanks so much for your lovely comment. It’s so lovely to hear that this blog helps people as i know how daunting it can be.
Alex Gazzola says
Oh dear … Sorry to read this Ruth. I think a fully highlighted ‘buttermilk’ is permissible, so suspect the brand have done nothing wrong, but I bet you would have caught it had the butter part of the word been non-highlighted and the milk part highlighted, which the legislation does make a provision for. (See Clause 65: https://www.food.gov.uk/sites/default/files/media/document/food-allergen-labelling-technical-guidance.pdf)
Alex.
Ruth Holroyd says
Hi Alex, yes I think they are properly labelled. Not sure how I missed it, but I think because it was right next to the bolded ingredients I just read what I wanted to see. I wanted to eat these, Yes if buttermilk was unbold and (milk) in bold i’d have spotted it no problem. Just shows how much we need to check. And i checked this many times. Shouldn’t be allowed to live on my own… such a dunce
Peter Edwards says
Your beginning point and ending point are alarming to say the least, as I have had paramedics as all I wanted was an X-Ray even though I am clearly short of breath.
The second point you highlight was that you clearly missed the first ingredient even though it was in bold.
Will that is the problem as you state yes it was in bold, the issue was not that it was stated first or in bold. As you right state it blended in all to easily. That is my issue with this Change the Colour and make it more clear we suffer allergies that can kill or cause other medical issues.
We really need to use our voices more and speak up about this issue. If the bold letters where in Red or a colour that was different to the rest of the text that would be a really big help.
Ruth Holroyd says
Hi Peter. You are right! I think a different colour would make a HUGE difference. I’m not sure whether this would ever be introduced but it would be a fantastic idea. I must find out who to speak to put this forward as a proper suggestion, though no doubt any changes would take years to be implemented. It could also be in italics! That would also mark it out from the other text. I am on a mission now to get this changed. Bold is just not enough!